Cracked Windshield Investigation - Toyota Camry, Venza, RAV4

Cracked Windshield Investigation – Toyota Camry, Venza, RAV4

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2019-2021 Toyota Camry, Toyota Venza, Toyota RAV4 Cracked Windshield Defect Investigation

The National Highway Traffic Safety Administration (“NHTSA”) has received multiple complaints about cracked windshields involving Model Year 2019-2021 Toyota Camry, Venza, and RAV4 vehicles. 

Owners and lessees of Toyotas who have experienced unexpected, sudden or unanticipated windshield cracking are encouraged to contact Kehoe Law Firm, P.C. by completing the form on the right or via [email protected], for a free, no-obligation evaluation of potential legal claims.
The following are a few cracked windshield complaints involving certain Toyota vehicles which have been submitted to the NHTSA:

The contact owns a 2020 Toyota Camry. The contact stated that while her vehicle was parked in her driveway, the rear windshield imploded without incident. The contact called the dealer and was offered no immediate assistance. The manufacturer was also notified of the failure. Due to a lack of space at the dealer, the contact had to wait two days before the vehicle was towed to the dealer. The contact believed that the blind spot sensor and the rear defroster had caused the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 35,871 (2020 Toyota Camry, NHTSA ID: 11437129)

I have replaced my windshield 4 times in a 16 month period. Every time I replace it something very small like a pebble or a big bug hits it and it cracks extremely easy. Once I was cleaning my windshield and lifted the wiper up about 3″ and then when I was through I just let it go and it cracked the windshield. I have owned several vehicles and I have never seen a windshield so brittle. Out of the 16 months of owning this car I have only driven it with a non cracked windshield for about 30 days. (2020 Toyota Camry, NHTSA ID: 11423745)

Windshield cracked. Car only has about 4500 miles. Many other 2021 Venza owners are experiencing the same issue. Obstructed visibility is a major hazard. (2021 Toyota Venza, NHTSA ID: 11446420)

Small rock hit windshield causing it to immediately crack 12” long and in an arc. In 55 years driving never had this occurrence. Checked website and apparently there are quite a few incidents of the same size of crack and arc happening in 2021 Venza. Wondered if there is a manufacturers defect with this windshield(2021 Toyota Venza, NHTSA ID: 11424439)

Very small rock hit front windshield, which cracked soon after purchase. I might be willing to rack this up to bad luck, but there are several others that have posted online about the exact same scenario, see ToyotaNation forum https://www.toyotanation.com/threads/windshield-repair.1695878/ as well as on the Facebook 2021+ Venza hybrid club. I think its likely that the front windshield is under engineered and this presents a safety hazard. Im a fan of Toyota but I think there is something that needs to be looked at here. (2021 Toyota Venza, NHTSA ID: 11424427)

Defective windshield, visible distortion, Is available for inspection. (Brand new vehicle) Safety hazard to drive as I can’t see properly through it, everything is blurry. Eyes can’t focus – like looking through someone else’s glasses! Makes me physically ill as well due to the continued eye fatigue/strain. I”m not sure it’s even possible to drive it more than half an hour, I wouldn’t risk it. Problem is confirmed by the dealer, both technicians that inspected said distortion is visible. Dealer said won’t fix because “Every Rav currently on the lot has a defective windshield, most worse than yours”! Was told this was not their first complaint about the bad windshields. and if they did fix it I could end up worse off, because all the windshields are coming out defective currently, some with even worse “visible waves” in the glass. I had ordered the vehicle & put a deposit on it to hold, I didn’t get to drive it till the paperwork was done and I was driving off the lot. Within 20 minutes problem was apparent. (2021 Toyota RAV4, NHTSA ID: 11429448)

THE WINDSHIELD IN MY 2019 TOYOTA CAMRY SEEMS TO HAVE CRYSTALS AND CHIPS IN IT. I NOTICE THIS AS SOON AS I PURCHASED IT, WHEN LIGHT REFLECTS ON IT. THERE ALSO SEEMS TO BE SCRATCHES. IT IS A NEW CAR ONLY HAD 27 MILES ON IT WHEN I PURCHASED IT. (2019 Toyota Camry, NHTSA ID: 11298217)

VEHICLE OWNERS AND LESSEES AFFECTED BY AUTOMOTIVE DEFECTS OR SAFETY RECALLS ARE ENCOURAGED TO COMPLETE THE FORM ON THE RIGHT OR CONTACT KEHOE LAW FIRM, P.C., [email protected], FOR A FREE, NO-OBLIGATION EVALUATION OF POTENTIAL LEGAL CLAIMS.  
Kehoe Law Firm, P.C.