Minted, LLC’s Data Security Incident Involving Personal Information

Minted Reports That Unauthorized Actors Obtained Personal Information From Its Database

Kehoe Law Firm, P.C. is making consumers aware that Minted, LLC submitted a breach notification to the State of California Department of Justice, Office of the Attorney General, which stated that Minted “became aware of a report that mentioned Minted as one of ten companies impacted by a potential cybersecurity incident.” Minted reported that its ” . . . investigation determined that, on May 6, 2020, unauthorized actors obtained information from [its] user account database.” 

Minted’s “Notice of Data Security Incident” stated that the information involved included customer name and login credentials to one’s Minted account, consisting of e-mail address and password, as well as telephone number, billing address and shipping address(es), if a Minted customer provided the following information to the company.  Minted advised that Minted customer passwords were not in plain text, but rather coded through the “hashing” and “salting” cryptographic process to make one’s password unreadable. 

Minted’s breach notification stated that based on their investigation to date, they have no reason to believe that payment or credit card information, address book information, and photos or personalized information added to Minted designs were impacted by the data breach.

Gearbrain.com reported (“Invitation site Minted suffers a data breach”) that “. . . some customers had additional information taken, including birth dates, for less than one percent of customers, and others also had their telephone numbers, plus billing and shipping addressees involved [if] they had been provided to Minted, the email read.” Reportedly, the “[o]nline marketplace Minted, best known for its personalized cards and invitations, . . . knew of the attack, which happened on May 6, 2020, a week later on May 15th — but customers were only notified in the past few days.”

Additionally, according to Gearbrain.com, the reason

[w]hy Minted waited more than two weeks to alert some customers was not addressed both in emails and online. Instead, the company has offered to speak with its clients through a toll-free hotline set up in the U.S., Canada, the UK and Australia.

The company is also encouraging people to change their passwords — especially if they use the same one on other sites as well. Minted specifically is asked customers to not only create a new password, but one ‘…that is not easy to guess,’ the company wrote.

Minted customers who have been affected can also choose to run their passwords through an online password manager, use a free service such as Google’s Password Check to see if their passwords have been affected, or at least take the opportunity to run through some of the steps to help secure other areas of their digital life.

Have You Been Impacted by A Data Breach?

If so, please either contact Kehoe Law Firm, P.C., Michael Yarnoff, Esq., (215) 792-6676, Ext. 804, [email protected], complete the form on the right or e-mail [email protected] for a free, no-obligation case evaluation of your facts to determine whether your privacy rights have been violated and whether there is a basis for a data privacy class action.

Examples of the type of relief sought by data privacy class actions, include, but are not limited to, reimbursement of identity theft losses and of out-of-pocket costs paid by data breach victims for protective measures such as credit monitoring services, credit reports, and credit freezes; compensation for time spent responding to the breach; imposition of credit monitoring services and identity theft insurance, paid for by the defendant company; and improvements to the defendant company’s data security systems.

Data privacy class actions are brought on a contingent-fee basis; thus, plaintiffs and the class members do not pay out-of-pocket attorney’s fees or litigation costs.  Subject to court approval, attorney’s fees and litigation costs are derived from the recovery obtained for the class.

Kehoe Law Firm, P.C.