Marriott International Possible Data Breach - "Property System Incident"

Marriott International Possible Data Breach – “Property System Incident”

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Upwards of 5.2 Million Guests Will Be Notified of Marriott International Data Incident

Businesstraveller.com reported (“Marriott announces possible data breach“) that “Marriott will . . . notify up to 5.2 million guests of a possible data breach via email.”

Marriott International Notifies Guests of Property System Incident

Marriott International’s March 30, 2020 “property system incident” notification stated that Marriott International “is notifying some its guests today of an incident involving a property system.” The incident notification also, among other things, stated the following:

Hotels operated and franchised under Marriott’s brands use an application to help provide services to guests at hotels. At the end of February 2020, the company identified that an unexpected amount of guest information may have been accessed using the login credentials of two employees at a franchise property. The company believes that this activity started in mid-January 2020. Upon discovery, the company confirmed that the login credentials were disabled, immediately began an investigation, implemented heightened monitoring, and arranged resources to inform and assist guests. Marriott also notified relevant authorities and is supporting their investigations.

Although Marriott’s investigation is ongoing, the company currently has no reason to believe that the information involved included Marriott Bonvoy account passwords or PINs, payment card information, passport information, national IDs, or driver’s license numbers.

At this point, the company believes that the following information may have been involved for up to approximately 5.2 million guests, although not all of this information was present for every guest involved:

  • contact details (e.g., name, mailing address, email address, and phone number)
  • loyalty account information (e.g., account number and points balance, but not passwords)
  • additional personal details (e.g., company, gender, and birthday day and month)
  • partnerships and affiliations (e.g., linked airline loyalty programs and numbers)
  • preferences (e.g., stay/room preferences and language preference)

[Emphasis added.]

Have You Been Impacted by A Data Breach?

If so, please either contact Kehoe Law Firm, P.C. Partner Michael Yarnoff, Esq., (215) 792-6676, Ext. 804, [email protected], complete the form on the right or e-mail [email protected] for a free, no-obligation case evaluation of your facts to determine whether your privacy rights have been violated and whether there is a basis for a data privacy class action.

Examples of the type of relief sought by data privacy class actions, include, but are not limited to, reimbursement of identity theft losses and of out-of-pocket costs paid by data breach victims for protective measures such as credit monitoring services, credit reports, and credit freezes; compensation for time spent responding to the breach; imposition of credit monitoring services and identity theft insurance, paid for by the defendant company; and improvements to the defendant company’s data security systems.

Data privacy class actions are brought on a contingent-fee basis; thus, plaintiffs and the class members do not pay out-of-pocket attorney’s fees or litigation costs.  Subject to court approval, attorney’s fees and litigation costs are derived from the recovery obtained for the class.

Kehoe Law Firm, P.C.