Fifth Third Bank Warns Some Customers That Personal Information May Have Been Used by Former Bank Employees in Apparent Data Breach

According to,

Fifth Third Bank has warned some customers that their personal information may have been misused by former bank employees in an apparent data breach.

In a letter to customers, Fifth Third said it believes ‘a small number of former employees’ misused the info dating back to the summer of 2018.

The information included name, social security number, driver’s license information, mother’s maiden name, address, phone number, date of birth and account numbers. [Emphasis added.]

Fifth Third Bank, according to, stated that “all customers affected have been notified of this issue,” and “[a]ny customer that suffered financial loss was reimbursed.”  Additionally, reported that “[b]ank employees involved in wrongdoing were fired.”

Consumer Federation of America “Slams” Fifth Third Bank Over the Data Breach reported that

[t]he head of the Consumer Federation of America slammed Fifth Third’s cryptic letter to customers disclosing a data breach that has exposed an undisclosed number of people to identity theft.

‘Fifth Third is only telling half the story – it’s vague and deceptive to customers because it’s not just their Fifth Third accounts that will be impacted,’ said Jack Gillis, executive director of the Washington, DC-based nonprofit consumer advocate. [Emphasis added.]

Have You Been Impacted by A Data Breach?

If so, please either contact Kehoe Law Firm, P.C. Partner Michael Yarnoff, Esq., (215) 792-6676, Ext. 804, [email protected], complete the form on the right or send an e-mail to [email protected] for a free, no-obligation case evaluation of your facts to determine whether your privacy rights have been violated and whether there is a basis for a data privacy class action.

Examples of the type of relief sought by data privacy class actions, include, but are not limited to, reimbursement of identity theft losses and of out-of-pocket costs paid by data breach victims for protective measures such as credit monitoring services, credit reports, and credit freezes; compensation for time spent responding to the breach; imposition of credit monitoring services and identity theft insurance, paid for by the defendant company; and improvements to the defendant company’s data security systems.

Data privacy class actions are brought on a contingent-fee basis; thus, plaintiffs and the class members do not pay out-of-pocket attorney’s fees or litigation costs.  Subject to court approval, attorney’s fees and litigation costs are derived from the recovery obtained for the class.

Kehoe Law Firm, P.C.