Telephone Consumer Protection Act Lawsuit Challenges The Telemarketing Text Message Practices of Quicken Loans 

Kehoe Law Firm, P.C. is making consumers aware that on May 6, 2020, a class action lawsuit was filed against Quicken Loans, Inc. (“Quicken Loans”) in United States District Court for the Northern District of Alabama regarding Quicken Loans’ alleged “use of dishonest marketing practices in order to gain access to consumers’ cellular phone numbers for purposes of placing telemarketing text messages, en masse, to those consumers for the benefit of Defendant.”

The complaint alleges that Quicken Loans

. . . obtains consumer contact information through various websites that prey on consumers, frequently with low-incomes, by making the illusory offer of a cash loan in exchange for completing a survey.

One of the websites that Defendant obtains consumer contact information from is . . .. The actual owner/operator of the web site is in no way clear to the consumer.

. . . [W]hen a consumer visits [], the consumer is enticed to fill out a survey about what the consumer would do with a hypothetical $100,000 loan . . ..

The Plaintiff, according to the complaint, “was lured into visiting the [aforementioned] [w]ebsite because she was interested in receiving loan terms for the $100,000 loan offer advertised on the [website].” After the Plaintiff submitted her cell phone number and clicked “See my results,” the Plaintiff “did not receive the promised loan offer advertised on the [w]ebsite,” but rather “multiple marketing text messages from [Quicken Loans] sent from SMS Code 26293.”

The complaint contained the following examples of unsolicited telemarketing text message received by the Plaintiff without her express consent to receive telemarketing text messages on Plaintiff’s cellular telephone:

Do You Believe You Are a Victim of Illegal Robocalls, Text Messages, “Junk” Faxes or Telemarketing Sales Calls?

If you have received illegal robocalls, text messages, “junk” faxes or telemarketing sales calls, you may be able to recover at least $500 for each illegal call, text or fax you received and, possibly, as much as $1,500 for each illegal call, text message or facsimile that was made either willfully or knowingly in violation of the Telephone Consumer Protection Act.

To help evaluate your potential legal claims under the Telephone Consumer Protection Act, please complete KLF’s confidential Robocall Questionnaire or, if you prefer to speak with an attorney, please complete the form above on the right, e-mail [email protected] or contact Michael Yarnoff, Esq., [email protected], (215) 792-6676, Ext. 804, for a free, no-obligation evaluation of your potential legal rights.

Kehoe Law Firm, P.C.