Synchrony Bank Faces Class Action Over Alleged Telephone Consumer Protection Act Violations

A class action was filed on February 2, 2018 for damages and injunctive relief in United States District Court, Middle District of Florida, for alleged violations of the Telephone Consumer Protection Act (“TCPA”) by Synchrony Bank.

According to the class action complaint, in late March 2017, Synchrony, or its agent, called the Plaintiff’s cellular telephone multiple times from (678) 518-2904.  Plaintiff, who never provided consent, including prior express written consent, did not answer the alleged automatic telephone dialing system-generated calls she received on her cell phone.  The Plaintiff, when she dialed (678) 518-2904, found out from a representative of Synchrony, or its agent, who answered the call that the purpose of the call was debt collection.  The Plaintiff stated that she did not have any debt and requested that Synchrony, or its agent, stop calling her.  The Plaintiff also was informed during a conversation with a “supervisor” that Synchrony, or its agent, were trying to collect on a debt related to a Lowe’s credit card.  The Plaintiff told the supervisor that she did not have a Lowe’s credit card.

Among other things, the class action lawsuit against Synchrony Bank seeks an award of $500 in statutory damages for each and every call made to the cellular telephones of the class members using an automatic telephone dialing system, in addition to treble, or triple, damages of $1,500 for alleged numerous and multiple knowing and/or willful violations of the TCPA.

Have You Received Unsolicited or Unwanted Telemarketing Calls, Autodial Calls, Prerecorded Calls, Robocalls or Text Messages from Synchrony Bank or Any Other Company?

If you have received unwanted, unsolicited or harassing telemarketing calls, autodial calls, prerecorded calls, robocalls or text messages and would like to speak privately with an attorney about your potential legal rights, please contact Michael Yarnoff, Esq., (215) 792-6676, Ext. 804, [email protected], complete the form above on the right or send an e-mail to [email protected].

Kehoe Law Firm, P.C.